1. Coaching Session Policy
All coaching sessions offered through Coach With Urooj are designed to be supportive, transformational, and results-driven. As each session requires deep personal commitment and energetic preparation, the following policies apply:
2. Booking & Cancellation Policy
- Sessions must be booked in advance through the official booking system.
- You may reschedule a session up to 24 hours in advance without penalty.
- Cancellations made within 24 hours of the session time are non-refundable.
- No-shows or missed sessions will not be refunded or rescheduled.
3. Refund Policy
Due to the nature of personalized coaching and the time invested in each session:
- All coaching packages and individual sessions are non-refundable once the session has been delivered.
- If you purchase a multi-session package and choose not to continue, a partial refund may be considered for unused sessions only, provided the request is made within 7 days of purchase.
- No refunds will be issued for digital products (eBooks, courses, etc.) once they are delivered.
4. Exceptional Circumstances
We understand that life happens. If you face a medical emergency or serious personal issue, please contact us at [your email address], and we will do our best to accommodate your situation with compassion.
5. Confidentiality & Ethics
All sessions are conducted with the highest standards of confidentiality and professional ethics. Your personal information, stories, and progress are kept completely private.
6. Results Disclaimer
Coaching is a collaborative process and results may vary depending on your level of commitment, emotional readiness, and participation. While I commit to guiding you fully, your progress is also your personal responsibility.
7. Contact for Support
For questions, refund requests, or support, please contact:
📧 info@coachwithurooj.com